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Due to workload and growth, this well established company are looking for an experienced Customer Service Administrator to join the team. Duties will include;
* Taking calls and liaising with customers to discuss their requirements
* Providing detailed quotes
* Processing orders onto the system
* Liaising with the design and installation team to arrange dates for delivery and fitting
* Being the point of contact for queries, late or missing deliveries
* Making follow up calls to customers to ensure happy with the service and products
To be successful, you will have strong customer service experience – experience of providing quotes to customers is essential. Order processing skills are a definite advantage.
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