Role: Customer Service Advisor Salary: £26,208 Location: Colton, Leeds (Office Based) Full Time & Part time hours available but Full Time training period is required. We are looking for a Customer Service Advisor to join our innovative Operations Team in Leeds. As a Customer Service Advisor, you will be responsible for handling inbound and outbound calls, speaking to our customers in different financial positions, tailoring affordable repayment plans to help them on the road to financial recovery. The role is 100% telephone based and involves managing a large volume of customer accounts on a daily basis. Job Description First Locate are one of the UK's largest outsource resources for debt resolution and payment processing. We have been a leading Debt Management business for over two decades. Our First Locate Family is made up of approx. 250 people from North and West Yorkshire who provide excellent customer service to all our clients and extended customers. Our Mission is simple: ‘Helping our clients efficiently manage their customers by providing high quality investigative and debt recovery specialists who deliver innovative and market-leading services’. Our Core Values are the ‘Guiding light’ that steers all our people’s attitude and behaviour towards others. Ensuring we deliver our mission whilst treating all our people and customers with dignity and respect. So that’s us, n...