Shift Leader – Mental Health & Learning Disabilities Location: South Norfolk Salary: £15.00 per hour Hours: Full-Time and Part-Time permanent positions available Shift Times: 07:45am – 20:00pm Please note: Own transport is essential. We do not hold licences to support overseas candidates. About the Role: We are looking for an experienced and confident Shift Leader to join a specialist residential service supporting adults with severe and enduring mental health conditions, learning disabilities, and cognitive impairments. As a Shift Leader, you will take operational responsibility for leading each shift, coordinating staff, overseeing medication administration, and ensuring the safe, effective, and consistent delivery of person-centred, therapeutic care in line with individual support plans and risk assessments. You will act as a role model for professional practice, support the development of support workers, and help create a structured, supportive environment where residents are encouraged to maximise independence, choice, and wellbeing. Requirements: • Minimum of 3 years’ experience working in a senior support worker or shift lead role within mental health, learning disabilities, or complex care settings • Strong communication and leadership skills, with the ability to guide and support teams on shift • A calm, confident, and organised approach to managing challenging situations • Good understanding of safeguarding, risk management, and person-centred practice • Eligibility to live and work in the UK without s p o n s o r s h i p • Full driving licence and access to own transport • A Level 3 NVQ in Health and Social Care - if you are experienced and prepared to complete this in your first year of employment, please still apply Benefits: • Competitive hourly rate • Ongoing training and professional development • Supportive management and clear leadership structure • Opportunities for career progression • A stable, values-led service • A role where you can make a genuine difference to residents’ daily lives How to Apply: If this sounds like the right role for you, we’d love to hear from you! Call: (phone number removed) SNG Healthcare are advertising this role on behalf of our client. Please send your CV today – all applications will be reviewed within 24 hours, and you will receive a response from Maisie McDonnell