JOB DESCRIPTION
Post: Sales Administrator
Sales - Chichester
Sales Team and Directors
Full Time – Permanent
Department:
Responsible To:
Contract:
Tod Anstee benefits from many years of experience specialising in the property market serving West Sussex andsurrounding areas. We have a fresh, innovative approach to marketing combined with the highest servicestandards and professionalism. Our professional team are dedicated to delivering exceptional service and arecommitted to caring for our clients’ needs.
Purpose:
The role of a sales administrator within Tod Anstee, plays a key role in ensuring the smooth andefficient operation of the sales department and office. This role involves handling a wide variety ofadministrative tasks to support the sales team and help grow the portfolio, attention to detail is key.
Key responsibilities:
This list of responsibilities is not exhaustive, and the Branch Administrator may be required to performduties outside of this as operationally required and at the discretion of The directors
* Managing the reception area, including welcoming clients
* First responder for telephone and visitors
* Producing accurate sales documentation such as terms of business, Anti Money Laundering ,brochures
* Upload properties to portals and amend if required
* Update window cards and manage sale boards
* Organising meetings, taking minutes and scheduling appointments as required
* Cover viewings if needed
* Performing data entry roles, including updating records and databases for the branch
* Collaborating in team and office presentations supporting the visibility of the branch.
* Actively taking part in team projects and training.
* Joining company meetings as required, exchanging knowledge.
* Maximising all cross-selling opportunities within Tod Anstee.
* Liaising with other branches efficiently and effectively as required
* Administrative support for event and marketing activities as required
* Supporting with external marketing and promotional events as required
* Traveling to and providing cover for other local branches as required to cover sickness/holidays.
* Complying with Tod Anstee Code of Conduct and Policies and all legislation that affects the business.
Person specification – essential criteria
* A people person with outstanding verbal and written communication skills
* Previous administrator (within an estate agency role is preferred)
* Exceptional organisation and time management skills
* Proficiency in filing and paper management, including the ability to manage businesscorrespondence and confidential information
* Excellent problem-solving skills, the ability to research and an aptitude for helping others
* Ability to prioritise workloads, work to deadlines
Hours of Work
The Tod Anstee offices are open Monday, Tuesday, Thursday between 9am and 6pm, Wednesdays8:30am to 6pm, Fridays 9am to 5:30pm and Saturdays 9am – 2 pm. Your normal working hours will bewritten in your contract of employment. You will be expected to work these hours to discharge the
responsibilities outlined within this Job Description.
Responsibilities of all team members:
* Be mindful and respectful of fellow staff working within the office
* Take an active part in communicating and co-operating with other staff and departments
* Follow guidelines, procedures and policies provided by Tod Anstee in relation to personal records/data
* Work in accordance with our Equal opportunities and Diversity policy
* Have awareness of, and comply with, the rules and legislation pertaining to Health and Safety at work
* To always maintain a clean and safe working environment
Mission
We believe our clients’ interests always come first and aspire to use our teams qualified knowledge of the local
property market to our client’s full advantage.
Vision
We endeavour to be leaders of our industry, within the local Chichester and wider West Sussex property market
as well as the competitive markets.
Values
We are proud our clients see our staff as one of our firms’ greatest strengths, dedicated to offering the absolute
best service and exceeding all expectations.
We are constantly working to ensure that all the team are equipped with the skills, training and knowledge
necessary to sell, let or manage property efficiently.
We value our team and the longevity of the working relationship between each employee and the company.
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