Location: DMGT HQ - High Street Kensington, London
Position: Permanent
About the Role
Are you a programmatic pro with a passion for the evolving ad tech landscape? Mail Metro Media is looking for an Ad Operations Specialist to join our team.
In this role, you’ll be at the heart of our digital engine, trafficking and optimising campaigns across some of the UK’s most iconic websites and apps. You will be responsible for maximising programmatic revenue across display, mobile, and video while ensuring our marketplace remains best-in-class for performance.
You will be the technical bridge between our sales teams, media buyers, and external agency partners.
Key Responsibilities
* Set up PMP, PG, and Preferred deals across all agency hubs
* Monitor active campaigns to ensure optimal pacing and performance
* Troubleshoot technical setup issues and address client or agency queries
* Stay ahead of the curve on emerging ad tech developments and contribute to internal projects that streamline our tools and processes Xandr
* Create and manage programmatic performance campaigns on DSPs such as DV360 and
* Pull regular spend analyses and performance reports, ensuring accuracy for client billing and internal strategy
* Create and track development requests for internal projects
* Participate in weekly sales meetings to provide updates on campaigns, revenue, and processes
* Act as a consultative partner to the Sales teams, providing insights for new business pitches
* Contribute to side projects that improve internal tools, workflows, and processes
Person Specification
* Previous experience in a similar role
* Proven experience with GAM, Xandr, and Magnite
* Hands‑on experience managing PMP, PG, and Preferred deals
* Advanced Excel skills and a data‑driven mindset for troubleshooting and reporting
* Possess excellent analytical skills with a data‑driven mindset
* Be familiar with Permutive or other DMPs
* Have a strong understanding of the programmatic advertising ecosystem
* Have meticulous attention to detail
* Previous experience working within a major media agency or a high‑traffic digital publisher is desirable but not essential
Package Description
Our benefits package increases the longer you’ve been with us. Here’s what to expect:
* 25 days’ holiday (increasing by 1 per year up to a total of 30)
* Pension plan and life cover
* Discounts on online shopping, dining cards and vouchers, and access to our Employee Assistance Programme
* Onsite gym, subsidised canteen and onsite nurse and GP clinics
Equal Opportunity Statement
We are committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability.
We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process.
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