Job Title: Flight Supervisor
Location: Luton
Employment Type: Permanent Part Time
Salary/Rate: Annual Salary
Role Conditions
* Working 25 hours per week (5 hours per day), although some flexibility will be required
* Annual leave entitlement + bank holidays
* 20 paid sick days (full time, part time will be calculated pro rata)
* 8% employer/4% employee pension contributions
* Flights tickets after probation and discounted tickets on affiliated airlines
About the Role
On behalf of our client, a leading organisation in the aviation industry, we are currently recruiting for a Flight Supervisor to support their ground handling and passenger service activities. This is a fantastic opportunity to join a dynamic environment with a strong focus on safety, compliance and technical excellence.
Key Responsibilities
* Supervise all ground handling and passenger service operations rendered by the airport and handling agents
* Work in accordance with Company and Ground Operations procedures and policies
* Ensure the highest standard of passenger service level is kept at all times
* Resolve complex issues promptly and professionally
* Handling incapacitated and reduced mobility passengers with exceptional sensitivity
* Ensure full cooperation with Operational Control Centre
* Verify and countersign all load sheets before presenting to the Captain
* Supply handling agent with all necessary instructions/information to guarantee proper handling of ELAL flights according company procedures
* Ensure full acquaintance with loading procedures for all aircraft including cargo
* Aircraft weight and balance licence an advantage
* Ensure sufficient staff availability and performance standards of interior aircraft cleaners
* Administrative and ad-hoc duties
Candidate Requirements
* Experience in the same role or similar
* Previous aviation knowledge and experience is an advantage (however this role is ideal for a candidate who wants to start a career in ground operations)
* Positive, service-oriented approach and great ability to resolve problems
* Full driving licence is mandatory
* Right to work in the UK
Why Work with JMC Aviation?
At JMC Aviation, we specialise in aviation recruitment across engineering services and training to airlines, MROs and OEMs, leasing and asset management companies, and component overhaul organisations. With deep industry knowledge and a global network, we match the right talent to the right roles — contract or permanent.
* Industry-leading compliance support
* Fast onboarding and documentation assistance
* Dedicated recruitment consultant
* Placements across the globe
* Extensive experience and knowledge of the aviation sector
Compliance & Equal Opportunities
JMC Aviation is committed to equal opportunity and diversity in the workplace. All applicants will be considered based on merit, qualification, and business need, regardless of age, gender, nationality, or background. We operate in full compliance with global aviation recruitment regulations.
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