All about you You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers. About Us We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not - if we fail! DX is the specialist provider of customer-driven solutions for time sensitive, mission critical, high value and heavier items delivery. DX routinely handles goods from many high street retailers and industry sectors including homeware, high street fashion, optical lenses, pharmacy items and jewellery along with legal documents, the UK Government and foreign embassies for identity documents and visas. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. Our goal every day is to deliver on our promises, so you can deliver on yours. What will it feel like to be part of our team? At DX we know our people are our foundation of success. We are passionate about you developing your career with us; if this is part of your plan too, DX will provide the training and the opportunities! Whatever you choose, you will work with a great bunch of people who are focused on meeting the DX Delivered Exactly promise. Why DX? We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer-focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work. We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career. Main responsibilities: Training Program Development & Implementation - Design and execute training programs to align with the DX-2 strategy and regional needs. · Employee Development - Ensure employees across the region receive proper onboarding, skill development, and continuous retraining opportunities. · Performance Evaluation - Assess training effectiveness through feedback, performance metrics, and ongoing evaluations. This will include responsibility for audit schedule and implementation · Coaching & Leadership Development - Support managers and leadership with training and coaching initiative · Standardisation & Compliance - Ensure training programs adhere to company branding, values and policies, industry regulations, and best practices. · Collaboration with Stakeholders - Work with AskPersonnel, operations, SHE team and senior leadership to align training with business objectives to ensure it remains relevant · Resource Management - Oversee training materials and resources to ensure effective training delivery. · Regional Travel & Site Visits - Visit locations within the region to provide hands-on training and assess ongoing training needs. · Adapting to Local Needs - Customise training programs based on regional differences, such as market trends, Customer requirements or regulatory requirements. · Technology & Innovation in Training - Utilise e-learning platforms, virtual training, practical programmes and new technologies to enhance training delivery and validation Knowledge, Skills and Experience Good knowledge of Microsoft Applications · Excellent Communicator · Knowledge of DX systems an advantage · Strong character who can challenge people from Warehouse operatives to General Managers and Directors · Must be able to work well in a team or alone, with strong self-starter behaviours · Excellent attention to detail and planning · Relentless focus on delivering best practice · Ability to quickly learn new processes and systems, and implement training delivery systems to deliver knowledge · Resilient nature – able to deal with resistance · Experience of Health and Safety principles essential · Resourceful – able to gather information from different sources and consolidate them within relevant systems to deliver best practice Benefits: Competitive Rates of Pay Company Funded Health Cash Plan Holidays: 20 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance program including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more!! We look forward to hearing from you