To assist Sous Chefs and Chef de Parties in the preparation and service of all pastry and bakery items, ensuring that the highest standards are maintained. Ensure that Kitchen areas, equipment, and utensils are kept clean and tidy according to the hotel's standards.
Responsibilities
Operation
* Follow procedures, methods, and recipes as outlined in communication to manage the section effectively.
* Ensure correct storage, rotation, and labelling of foodstuffs, equipment, and dry goods.
* Participate in training of commis chefs and apprentices to uphold standards.
* Contribute to the production and development of dishes for all outlets, maintaining quality standards.
* Engage in projects aimed at kitchen improvement.
* Explain services clearly to guests, visitors, and employees.
* Respond promptly to service needs of guests, employees, and visitors.
* Perform additional duties in the absence of line managers or senior staff, including working in different departments or outlets as required.
Health and Safety
* Report and rectify potential and actual hazards immediately.
* Be familiar with all departmental fire, emergency, and bomb procedures.
* Ensure safety of persons and property by adhering to laws and ordinances, and by proactively managing hazards.
* Promote awareness of health and safety practices within the department.
Profile
* Work as required on a rota basis.
* Proven ability to deliver high service levels under pressure.
* Exceptional communication and customer service skills, both written and spoken.
* Strong time management skills with the ability to multitask and maintain a professional appearance.
* Willingness to contribute to a 24-hour operational schedule when needed.
* Previous experience in a luxury hotel environment, working with standards such as LQA, Forbes 5*, or equivalent.
Company Description
Raffles London at The OWO and The OWO Residences by Raffles is the brand’s first opening in London. Located in the historic Old War Office building, it features 120 rooms and suites, along with 85 branded residences, and offers a range of amenities including restaurants, bars, a spa, indoor pools, and a grand ballroom.
The Residences by Raffles aim to deliver the hallmark Raffles service—gracious, personalized, and seamless—located opposite Horse Guards on Whitehall, close to St James’s Park and the Mall.
Award-Winning Excellence at Raffles London at The OWO
* Best New Spa 2023 by The Good Spa Guide
* Hotel of the Year 2024 by The Tatler Travel Guide
* World’s Best New Hotel 2024 (Top 50)
* 13th Best Hotel in the World 2024
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