Customer Service Advisor Located Biggleswade, Bedforshire. We are looking a passionate Customer Service Advisor to work for an amazing well-known luxury international retail brand. You will be joining an intimate, busy customer service department where you will support customer queries to the highest possible standard, demonstrating empathy and exceptional communication skills. This is a rewarding position within an amazing team, office based for 6 months, hybrid after this. * £23,500 starting salary per annum. * Located at the HO in Biggleswade (free parking) * Hybrid Working after completion of the probationary period 2 days a week WFH * Hours Mon - Thurs 9am -5pm and Friday 9am- 4pm Duties include: * Responding to product related customer service calls and emailed enquiries within specified and agreed timeframes. * Responding to verbal and written complaints, in a timely and professional manner * Dealing with follow up calls and after sales queries from emails and website forms * Escalating problems to the relevant department - technical/service/sales/product * Logging and updating customer information and orders on the database * Tracking and processing new orders and refunds * Processing payments * Entering orders, checking availability and prices of products * Assisting with any general customer service administration Required Skills: * Previous Customer Service experience *...