Hospitality Manager Within a Care Home
Salary:£30,000 per annum
Location: Brooke, Norfolk
Hours: Full-time, permanent
Are you an experienced hospitality professional with a passion for delivering exceptional service and creating a warm, welcoming environment? Were recruiting on behalf of a well-respected nursing home in Brook, Norfolk who are seeking a Hospitality Manager to lead their front-of-house and housekeeping teams, ensuring residents and visitors experience the highest standards of comfort and care.
The Role:As the Hospitality Manager, youll take ownership of the homes hospitality experience from dining and housekeeping to customer service and presentation. Youll be responsible for ensuring the home feels like a true home-from-home for residents, their families, and guests.
Your day-to-day will include:
1. Leading and motivating housekeeping, catering, and hospitality staff
2. Maintaining exceptional standards of cleanliness, presentation, and service
3. Working closely with the Home Manager and clinical team to enhance resident experience
4. Managing rotas, budgets, and stock control for hospitality services
5. Overseeing dining experiences and supporting special events within the home
6. Ensuring compliance with health, safety, and hygie...