Overview
Pay -
16-17 - £7.55 per hour.
18+ - £12.21 per hour.
Your local store is looking for a minimum 8 hrs per week Sales Assistant. You will need to be fully flexible over the course of the week. The hours will be spread across the week but will include at least one evening and a Saturday or Sunday shift.
Here at Dunelm, our Sales Assistants are our foundation; a wonderful team of people right at the heart of our stores. With customer focus as the number one priority, our Sales Assistants are the first point of contact for lending a helping hand and are always interacting with customers, ensuring they leave with exactly what they want and a positive lasting impression so they will return again and again.
What you'll be doing
The role involves being trained in all aspects of customer-facing store life:
* Tills – Serving customers with purchases or returns and ensuring all items are complete and fragile items are packed securely for safe delivery.
* Shop floor – Assisting customers in finding products and providing excellent memorable service to foster customer loyalty and a love for our products and team.
* Hosting – Using our iPad systems to order products for home delivery when items are not on the shelves. Training in providing Made To Measure services for bespoke curtains and blinds, and styling departments like bedding displays to inspire customers.
* Stock and Delivery – A physical role involving some heavy lifting. Focuses on merchandising, updating prices, tidying the store, taking deliveries, checking stock, ordering, and replenishing shop floor stock while prioritizing customer needs.
What we'll look for in you
* Supportive team player who encourages colleagues and helps create a welcoming work environment.
* Confident, sociable, and excited to work in a growing retail environment to deliver memorable customer experiences.
* Helpful and communicative with team leaders and store management, contributing positively to the team dynamic.
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