Description
We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.
The starting salary for this role is £70,975, based on a 36-hour working week.
There has never been a more exciting time to work in public transport, and we are seeking an experienced manager to lead our Bus Service Planning Team at Surrey County Council. We need someone who is passionate about improving bus services and has a proven ability to lead a dedicated team, along with a demonstrable ability to work in partnership with the bus industry and a range of stakeholders.
This role is based at Victoria Gate, Woking, and offers a hybrid working arrangement, with a minimum expectation of two days per week in the office. If you love the idea of helping us to make our residents love buses too, we would love to hear from you!
Our Offer to You
1. 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff)
2. Option to buy up to 10 days of additional annual leave
3. A generous local government salary related pension
4. Up to 5 days of carer's leave and 2 paid volunteering days per year
5. Paternity, adoption and dependents leave
6. An Employee Assistance Programme (EAP) to support health and wellbeing
7. Learning and development hub where you can access a wealth of resources
8. Wellbeing and lifestyle discounts including gym, travel, and shopping
9. A chance to make a real difference to the lives of our residents.
About the Role
This role will lead a team that has a pivotal role to play in our response to the National Bus Strategy, taking forward our ambitious Bus Service Improvement Plan and Enhanced Partnership ambitions, working alongside surrey bus operators to encourage bus service enhancements and passenger growth.
An exciting part of this role is accelerating the introduction of zero emission buses into surrey and bidding for Department for Transport funding opportunities to complement the work undertake so far on introducing hydrogen and electric buses.
You will be responsible for proactively contract-managing a network of local bus services across the county. These provide access to key services for our residents, including access to employment, education, health, and essential shopping. Our contracted bus services support those provided commercially which means a keen understanding of bus network operations and a proven ability to work in partnership is vital to maximise positive outcomes for the council and residents. As part of this, you will grow the existing positive partnership ethos with our local bus operators, ensuring that bus services, network enhancements and qualitative improvements are developed and delivered collaboratively.
Putting buses at the heart of our Surrey Transport Plan is key to providing a realistic and attractive alternative to the private car. This will help us reduce the 46% of carbon emissions that come from the transport sector in the county, forming part of our pathway to net zero carbon. This post also has a commitment to being actively included as a manager on the Highways Emergency Standby Rosta.
Your responsibilities as the Team Manager will include:
10. Leading, managing and motivating staff
11. Managing and overseeing the performance of the team
12. Managing team budgets effectively
13. Contract managing providers to secure excellent value for money and high customer satisfaction
14. Leading on our work to increase bus patronage
Your Application
In order to be considered for shortlisting, your application will clearly evidence the following skills and align with
15. Degree or equivalent professional qualification
16. Experience working in partnership successfully with different teams across an organisation to achieve an agreed result
17. Substantial experience of working at a senior level in a relevant role, and at least five years in the passenger transport field
18. A proven ability to manage budgets and work collaboratively with internal and external partners
19. Thorough background knowledge of how the bus industry functions
20. A full understanding of relevant legislation
To apply, we request that you submit a CV and you will be asked the following 3 questions:
21. What are your motivations for applying for this role and tell us about the key skills and experience you have in this particular field.
22. Please tell us about your previous experience of leadership in a transport related position.
23. What do you consider is the most exciting aspect of working in this role.
Before submitting your application, we recommend you read the job description and our to get an insight into working at Surrey.
Contact Us
Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.
The job advert closes at 23:59 on 09/11/2025 with interviews to follow.
This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989.
We look forward to receiving your application,