Job Title: 1st / 2nd Line IT Support EngineerLocation: WhitehavenStructure: Hybrid (1 day WFH)Salary: up to £33,000 DOE
We're seeking a talented IT Support Engineer to play a pivotal role in providing technical assistance to a varied range of clients industries, ensuring the smooth functioning of their IT systems.
Providing digital communication solutions and strategies, our client provide the very best in support for IT & Cyber Security, AV & Video Conferencing, Unified Communications, Radio systems and IT Infrastructure / Networking support.
Partnered with the likes of Sony, Lenovo, Zoom, Aruba, WatchGuard, AVAYA, Gamma, BOSE, Logitech and many more!
Benefits:
* Choose your own career path! Access to gaining certifications of your choice!
* Brilliant opportunities for professional development and training.
* Health and wellness plans.
* Discounted gym memberships, family days out and sports equipment
* Relaxed dress code
* Pension, life assurance, advice and well-being initiatives
* 23 Days Annual Leave plus Bank Holidays (rise by 1 day per year up to max 25 days)
Roles and Responsibilities:
1. Provide 1st & 2nd Line support via phone, face-to-face and remote solutions for IT-related queries
2. Escalate complex problems to the appropriate teams.
3. Diag...