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Role Description:
1. The role of a Client Manager is to be the gatekeeper of their own accounts, being client facing and working with relevant teams to deliver the best possible outcome for their clients through building excellent relationships both internally and externally.
2. Managing workloads, understanding and communicating Talon initiatives, having good industry knowledge, working across multiple client accounts, and supporting the team are all key aspects of this role.
3. This includes the management and development of the Executive within the team.
ABOUT US
At Talon, our purpose is to be the independent agency of choice providing a pioneering global platform for brands to connect with audiences in the outside world. We aim to reimagine the industry to deliver greater value for our clients while inspiring people and caring for our planet.
We’re passionate about OOH and are on a mission to drive the growth of this sector within the media industry—changing perceptions of it as a legacy medium to one that is highly effective, creative, sustainable, and measurable for our clients.
In our first 10 years, we have grown into a team of over 300 people across key cities worldwide, awarded for our approach to our people, clients, and industry. We seek to continue and expand upon these successes.
WHAT WE’RE LOOKING FOR
* UK OOH planning experience and/or extensive communications planning experience, especially with clients that spend significantly in OOH.
* Experience in data-focused roles.
* First-class relationship management skills with the ability to communicate effectively at all levels internally and externally.
* Strong commercial acumen and confidence to apply this in your work.
* Ability to manage and motivate people to reach their full potential.
WHY US
“Talon has a great sense of community. The team encourages progression and provides tools and training to support this.”
OUR VALUES AND HOW WE WORK TOGETHER
WE ARE BOLD
As industry provocateurs and pioneers, we challenge the status quo, take pride in our people, big ideas, and partnerships.
* We embrace change
* We challenge respectfully
* We lead the way
WE ARE HUMAN
We are diverse changemakers who value respect, fairness, and integrity.
* We value collaboration and togetherness
* We are empathetic
* We embrace individuality
WE ARE SMART
Our learning-centric culture ensures our knowledge provides maximum value to each other and our clients.
* We grow and learn
* We are trusted
* We are mission possible
Talon is an equal opportunities employer, celebrating diversity and committed to creating an inclusive environment for all individuals to thrive.
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