Ready to take the next step in your HR career? Join ZIGUP’s HR and People Operations team supporting the delivery of high-quality, efficient and compliant HR support across the business. This is a fast-paced, customer-facing role combining hands-on HR and People Operations delivery with responsibility for workflow coordination, quality support and helping maintain high standards across the team. You’ll help coordinate day-to-day People Operations activity for the team, support workflow across the team and act as a key point of support for colleagues (both in-office and working remotely), while remaining fully involved in operational delivery yourself. What you’ll be doing You’ll support a broad range of HR and People Operations activity across the full colleague lifecycle, including onboarding, colleague changes, HR administration, vetting and compliance processes. Alongside managing your own workload, you’ll support allocation and coordination of workflow into the team, help manage priorities and act as a point of escalation for more complex or sensitive queries. You’ll also support quality auditing, identify trends or areas for improvement, maintain process documentation and work closely with Payroll, Recruitment, Colleague Relations and the wider HR team to maintain a high standard of service delivery. The role also includes involvement in compliance activity including audit support, GDPR processes and supporting Data Subject Access Requests (DSARs). Join ZIGUP as a Senior People Operations Coordinator and enjoy some outstanding benefits… Of course, there’s a great basic salary, but that’s just the beginning, our most popular benefits include … Salary - £31,000 per annum Annual leave - 24 days, rising to 26 with length of service. Of course, you’ll have public holidays too and we’ll even help you celebrate with an extra day off for your birthday! Pension - Generous employer contributions of 5%. Financial Benefits - Enjoy the security of free life assurance, a save-as-you-earn scheme, an employee referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes. Wellbeing & Lifestyle Services - Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance. Motoring Benefits - Take advantage of exclusive employee vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires. Stream - A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping. What we’re looking for You’ll likely already have experience within HR, Human Resources, HR Shared Services, People Operations or a similar operational HR environment. You may also have experience supporting, coaching or helping develop colleagues within a team environment, either formally or informally. We’re looking for someone who is organised, proactive and comfortable managing volume in a fast-paced environment. Strong communication skills, attention to detail and confidence using systems and technology are all important in this role You’ll likely be someone who: Enjoys supporting and guiding colleagues Is brilliant with systems and technology, with an interest in AI and automation Is comfortable working with data, reporting and service metrics Likes improving processes and finding smarter ways of working Can manage changing priorities and workload effectively Communicates confidently and professionally Wants to continue developing within HR and People Operations Why join us? Exposure to a broad range of HR and People activity Opportunity to complete a CIPD apprenticeship Experience working alongside Employee Relations, Recruitment, Payroll and wider HR teams Opportunity to build experience in coaching, workflow coordination, quality and process improvement Exposure to systems, reporting, process improvement and automation activity Supportive, down-to-earth team environment The chance to help shape a modern HR and People Operations function that continues to evolve and grow This is a great opportunity to broaden your HR experience while developing exposure to workflow coordination, quality assurance, compliance and operational People support within a modern People Operations environment. About Us ZIGUP is a leading integrated mobility solutions provider. We're trusted by many of the UKs leading insurance and leasing companies, fleet operators, OEMs and blue-chip corporates, delivering a wide array of solutions from vehicle rental and fleet management to accident management, vehicle repairs, service and maintenance. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you. We are agile. We are experts. We are imaginative. We are reliable. Keep your career moving, smarter.