To work closely with the Practice Manager, toprovide a timely and responsive service for the implementation and maintenanceof all business, administrative, clinical and patient services.
Main duties of the job
To be responsible for the production ofperformance and quality standards within the practice. To manage data qualityissues, providing advice and guidance to all practice staff in the use of theclinical system.
To act as practice administrator for theclinical system and as practice co-ordinator for IT hardware issues, workingclosely with the CCG and Shared Services as responsibility for computerhardware is transferred.
The role also involves working in the back office, carrying out a range of clinical administration tasks to support the wider practice team and ensuring the smooth running of daily operations.
Previous reception, administration and/or customer service experience is desirable, along with strong communication skills, the ability to work in a fast paced environment, and good organisation skills.
About us
Weare looking for a capable, reliable and motivated member to join our busy teamat our friendly practice.
Job responsibilities
JOB TITLE: Administrator
REPORTS TO: PRACTICE MANAGER
HOURS: XX hours per week
Job summary:
To work closely with the Practice Manager, toprovide a timely and responsive service for the implementation and maintenanceof all business, administrative, clinical and patient services.
To be responsible for the production ofperformance and quality standards within the practice. To manage data qualityissues, providing advice and guidance to all practice staff in the use of theclinical system.
To act as practice administrator for theclinical system and as practice co-ordinator for IT hardware issues, workingclosely with the CCG and Shared Services as responsibility for computerhardware is transferred.
Person Specification
Qualifications
* GCSE grade A to C in English and Maths
* Qualified to NVQ level 2
Experience
* Previous management or supervisory experience
* Experience of staff appraisals, handling grievance and disciplinary issues
* IT literate, including experience in using Word and Excel at intermediate level
* Experience in using EMIS clinical software
Experience
* Experience of working with the general public
* Experience of working in a Healthcare Setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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