Job Title: Customer Service Representative
Location: Droitwich, UK
Salary: £12.21 per hour basic + Commission
Job Type: Part time 24 hours per week – Monday – Friday 3:00pm – 7:00pm
Are you a confident communicator with a passion for sales? Do you thrive in a fast-paced environment and enjoy engaging with customers? Would you like to work for a warm and welcoming squad who work hard but also have fun!
About the Role:
As a Customer Service Representative, you will be the first point of contact for our customers. Working in a small friendly team of 6 booking Sales Appointments for our team of Sales Demonstrators.
NO COLD CALLING.
Key Responsibilities:
1. Making outbound sales calls to potential and existing customers
2. Turning enquiries into appointments and schedule to the Sales Team
3. Promoting and selling products/services in a professional manner
4. Building and maintaining customer relationships
5. Meeting and exceeding sales targets
6. Maintaining accurate customer records
7. Following up on quotation requests
8. Logging and maintain the CRM database
What We’re Looking For:
9. Excellent communication and persuasive skills
10. A confident, friendly, and professional telephone manner
11. Previous experience in telesales or customer service (preferred but not essential)
12. Ability to work towards targets and deadlines
13. Strong negotiation skills and a results-driven mindset
What We Offer:
14. Full training and ongoing support
15. A fun and dynamic work environment
16. Career progression opportunities
17. Flexible working options
18. Commission/bonuses/incentives