1. Service Coordinator
2. Engineering Sector
About Our Client
Our client are an industry leading specialist in the Manufacturing, Servicing and Repair of specialist machinery. They are now looking for a Service Coordinator to manage, plan and assign works for engineers to support customers with planned servicing and repairs
Job Description
3. Manage and assign engineers to undertake services of customer machinery in line with contractual and service level agreement
4. Re-actively manage customer breakdowns, allocating engineers to undertake repairs within agreed contractual timescales
5. Plan routes for engineers to maximise efficiency around workload, drive first time fix and minimise travel times where required
6. Use all available resource (engineers) to meet customer demand in regards to servicing, repairs and maintenance
7. Allocate engineers to meet customer demands
8. Work closely with service manager to identify and best manage potential issues that could impact service workload
The Successful Applicant
9. Experience in a similar service coordinator / service manager role
10. Experience working with and allocating engineers
11. Logical approach
12. Strong problem solving skills
What's on Offer
Service CoordinatorChesterfield based - on-site£30,000 - £40,000 depending on experience Genuine progression and development opportunities