Service Advisor – St Albans
Basic Salary: £24,000 to £26,000, OTE: £35,000, Monday to Friday only
Job Overview
Our client, a busy franchised car dealership in St Albans, is seeking a Service Advisor to join their successful Aftersales team.
Responsibilities
* Meet and Greet Customers
* Explain to customers the work due to be carried out on their vehicle
* Accurate completion of courtesy car insurance paperwork
* Calling customers with progress updates and advise of any work needed
* Liaising with the Workshop, Parts Department, Valeting Team and Drivers
* Invoicing work carried out
* Invoice explanation and taking payment
* Quoting, introducing and selling of Service Plans
* Ensuring all Warranty paperwork is correctly completed
* Delivering the highest level of customer service at all times
Experience, Skills & Qualifications
Essential Requirements:
* 2 years stable face to face Customer Service experience, with ability to upsell
* Full UK Driving Licence
Desirable Requirements:
* Motor Trade experience
Remuneration & Benefits
Basic Salary up to £28,000, On Target Earnings of £35,000, Great Benefits Package, Monday to Friday 8 till 6pm or 7.30am till 5.30pm, Temp to Perm option possible
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