Senior Technical Manager - Norwich GCB • Norfolk, Norwich
We are currently representing a multi-disciplinary practice incorporating both Residential and Commercial work, who are seeking a Senior Technical Manager to join their practice on a remote basis.
The role will include providing technical and compliance support to both surveyors in their team and their head office.
This is a varied role with a fantastic salary and a range of benefits, working for an organisation that really put their staff first, ensuring a great working environment and longevity.
Working hours:
* Full Time or Part Time
* Remote (Occasional attendance at Norwich Head Office)
The successful Senior Technical Manager will be offered:
* Basic salary between £50,000 - £60,000 per annum (dependent on experience)
* Ongoing CPD
* Home-based working role.
To be considered for the Senior Technical Manager role, you must have:
* AssocRICS or higher
* Level 2 (Homebuyer) and 3 (Building) residential survey experience is essential
* Complete CPD to keep registration up to date.
* Excellent oral and written communication skills, with the ability to produce clear, well drafted report and document templates.
* Excellent organisational skills with the ability to prioritise.
* Work well as part of a team.
As a Senior Technical Manager, your role will involve:
* Act as a central technical point of contact for surveyors, providing guidance on valuation, surveying standards, and report quality, while supporting on-the-job development and training.
* Review, manage, and enhance report templates, systems and processes to drive consistency and continuous improvement.
* Conduct regular audits of Level 2 and 3 Residential Surveys and bespoke survey reports in alignment with RICS and Company Standards.
* Implement and oversee quality assurance frameworks
* Monitor surveyor performance, accuracy, and productivity
* Serve as a key technical and compliance adviser on professional, legal and regulatory matters, supporting best practice across the surveying function.
* Respond to complaints with early resolution and manage formal dispute processes where required.
* Contribute to technical leadership across the business through clear communication, knowledge sharing, and training initiatives, including onboarding support for new surveyors.
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