Are you someone who makes people feel instantly at ease, without
needing to try too hard?
Do you understand how to read a room — when to engage, when to
step back — and how small details shape a truly memorable experience?
Are you drawn to thoughtful, refined service in a setting where
quality, pace and atmosphere matter just as much as what’s on the plate?
What do we want?
We are looking for a professional, intuitive and personable Restaurant Host to join the team at the Scarlet Hotel.
At Scarlet, the restaurant and bar offer more than dining, they
are part of a slower, sensory experience. Floor-to-ceiling views of the
Atlantic, soft lighting, natural textures and a calm, unhurried pace set the
tone. Service is knowledgeable but never overbearing, attentive yet discreet.
It’s about creating space for guests to fully switch off, while feeling
completely cared for.
As the first point of contact, you will set this tone from the
very first moment. With a warm, confident presence, you’ll welcome guests in a
way that feels genuine and effortless, never scripted. You’ll manage guests
with precision, guide the flow of service, and work closely with the wider team
to ensure each guest’s experience feels seamless and considered.
This role is perfect for someone who understands that great
service isn’t just about efficiency, it’s about awareness, timing and emotional
intelligence.
Responsibilities and Duties:
* Offer a warm, natural
welcome that reflects Scarlet’s calm and considered atmosphere
* Manage reservations and
guest flow with care, balancing efficiency with a relaxed pace
* Read the room and
respond intuitively to guest needs, adapting your approach accordingly
* Communicate clearly with
the restaurant and kitchen teams to support a smooth, unhurried service
* Maintain a host area
that feels calm, organised and in keeping with the Scarlet environment
* Support the Food &
Beverage team in delivering attentive, seamless service throughout
* Develop a confident
knowledge of menus, drinks and daily specials to support guest
conversations
* Handle guest requests
with professionalism, warmth and quiet confidence
* Uphold the Scarlet’s
high standards of service, presentation and overall guest experience
Qualifications:
* Previous experience in a
premium hospitality, restaurant or guest-facing roles preferred
* Experience in a host or
front-of-house position desirable
* A genuine interest in
food, drink and thoughtful hospitality
Key Skills:
* Strong interpersonal
skills with a natural, engaging presence
* Calm, organised and
composed under pressure
* High attention to detail
and awareness of guest experience
* Ability to anticipate
needs and personalise interactions
* Confidence to
communicate knowledge in a relaxed, approachable way
* A collaborative,
team-focused mindset
What we offer:
As a family-owned, independent Cornish business, we value every
member of our talented team. We offer a range of benefits and perks to reflect
our commitment to making our hotels such a desirable place to work. These
include:
* Competitive salary
£12.60 per hour plus a share of the Hotel Tips
* A people-centric working
environment
* Learning and internal
career progression opportunities
* A permanent contract
with 28 days holiday per year (29 after 1 year)
* Long service scheme,
enjoy a free stay at Bedruthan Hotel & Spa after your first year
* Enjoy 40% off food and
drinks, along with a range of other services throughout the hotel with our
own discount scheme
* Local partnership
discounts
* Health Shield Healthcare
Plan
* Temporary on-site team
accommodation is available
Perched on the rugged clifftops of North Cornwall, Bedruthan Hotel
& Spa and Scarlet Hotel have always been trailblazers in hospitality —
places that do things differently, with care and intention.
Joining our team isn’t just a job, it’s a lifestyle choice — one
rooted in connection, creativity and a genuine love of hospitality.
** AGENCIES: We’re not working with recruitment agencies on this role, and thank you for thinking of us. Any unsolicited CVs will be treated as direct applications and agency fees will not be due. **