Full-Time | In-Person | Central Massachusetts
Concierge Physical Therapy
Reports to:Sean Lordan, CEO
Also supports:Brooke Lordan, Chief Strategy Officer
About Us
AtConcierge Physical Therapy, we’re transforming outpatient rehab by deliveringexceptional care in elevated spaceswithexceptional people. With five thriving locations across Central Massachusetts and a bold vision for national growth, we’re seeking adynamic, organized, and highly trustworthy Executive & Personal Assistantto support our CEO in both business and life.
This role is ideal for someone who loves being the right-hand to a visionary leader, thrives on variety, and takes ownership over the details that keep everything running seamlessly.
About the Role
As Executive & Personal Assistant, you'll be the gatekeeper, organizer, and behind-the-scenes partner who keeps our CEO—and, by extension, the company—operating at the highest level. You’ll support with calendar management, email triage, team coordination, event logistics, household needs, and personal/family scheduling.
This is ahigh-trust, high-impactrole in a fast-paced, growth-oriented environment. You’ll be a key part of the leadership engine behind one of Massachusetts’ most respected physical therapy companies.
ResponsibilitiesExecutive Support
* Manage and review CEO’s calendar daily and weekly; flag conflicts and prepare Sean for what’s ahead
* Monitor and professionally triage CEO’s email inbox; draft and respond to messages where appropriate
* Coordinate executive meetings (1–3x/week): confirm attendees, order meals, prep materials
* Prepare logistics for events, internal meetings, corporate offsites, and quarterly planning (materials, swag, slide decks, food, AV)
* Anticipate needs and proactively resolve issues before they arise
Team & Business Operations
* Serve as a liaison between the CEO and internal teams (e.g., marketing, leadership, operations)
* Check in weekly with each clinic on general needs (e.g., maintenance, supply drop-offs)
* Run business-related errands as needed, including material pickups or deliveries for the team
* Track deadlines for key meetings, follow-ups, and project milestones
Personal & Household Support
* Coordinate needs related to personal and family logistics (scheduling, errands, reservations, gifts, party planning)
* Support CEO’s household organization including properties in Grafton, Sutton, Harwich Port, and a new custom build
* Handle grocery runs, errands, and lunch coordination 2–3x/week (or manage lunch delivery service)
* Ensure day-to-day operations are running smoothly across business and home
You Are...
* A self-starter who takes initiative and anticipates needs without being told
* Highly organized and detail-oriented, yet flexible and able to pivot quickly
* Discreet and trustworthy with confidential information
* A strong communicator, both written and verbal
* Comfortable coordinating across professional and personal environments
* Calm under pressure and energized by solving problems
Qualifications
* 3–5+ years experience supporting a C-level executive, founder, or entrepreneur (bonus: experience in healthcare or service-based businesses)
* Proficiency in Google Workspace, calendar management, and email communication
* Must have reliable transportation and valid driver's license (local errands are part of the role)
* Ability to work in-person Monday–Friday; some occasional evening or weekend flexibility appreciated
* Bachelor’s degree preferred, but not required
Compensation & Benefits
* Competitive full-time salary (based on experience)
* Health, dental, and vision benefits
* PTO and paid holidays
* Mileage reimbursement for business/personal errands
* Opportunity to grow alongside a mission-driven leadership team
Ready to apply?
Send your resume and a short note explainingwhy you're the perfect fit for this unique hybrid roleto:
Brooke Lordan, MS CCC-SLP, RAC-CT
Co-Owner & Chief Strategy Officer
brooke@conciergephysicaltherapy.com
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