Job Title: Project Manager/Creative Producer
Location: London (Hybrid a minimum of 2/3 days in the office)
Type: Full-Time, Permanent
Reports to: Creative Director
About the Role
We're hiring a hybrid Project Manager / Creative Producer to supercharge our fast-moving creative operations. Sitting at the centre of campaign and content delivery, you'll bring order to chaos, systems to scale, and energy to execution helping INKEY deliver high-performing, culturally relevant work across all channels.
You'll thrive here if you live for momentum, love a workflow, and care just as much about launch excellence as you do about the people behind it. You'll lead with clarity, work with speed, and hold our creative bar high.
Key Responsibilities
Creative & Content Delivery
* Manage high-volume workflows across campaigns, always-on, paid, and retail content
* Own timelines, resource plans, feedback loops, and delivery checklists
* Partner across Creative, Marketing, Performance, and external contributors
Production Oversight
* Produce lo-fi shoots, stills, UGC, and short-form video across platforms
* Brief and manage creators, editors, stylists, and freelancers
* Maintain momentum while controlling budgets, rights, and scope
Workflow & Ops
* Build smart, scalable systems incom to track project lifecycles
* Automate task flows, reporting, and versioning for speed and visibility
* Own naming conventions, folder hygiene, and delivery QA
Skills & Experience
* 5+ years in hybrid creative PM/producer roles, across agency and/or in-house teams
* Strong project management fundamentals and ability to drive multiple concurrent workstreams
* Expert-levelcom user — dashboards, automations, templates, and integrations
* Solid grasp of social-first creative (especially TikTok, Meta, YouTube Shorts)
* Proven production experience (lo-fi, studio, influencer, and ecommerce content)
* Strong communicator across levels, from junior designers to senior stakeholders
* Deep understanding of workflow design, RACI frameworks, and performance intent tagging
* Confident managing creators and freelancers, from briefing through approvals
* Calm, proactive, and collaborative under pressure
* Familiarity with performance loops, test-and-learn asset iterations, and AI-enhanced workflows
Bonus Points For
* Experience in beauty, skincare, or consumer goods
* Understanding of content usage rights and licensing
* Background in scaling systems and reporting frameworks
* Working knowledge of DAMs or asset performance dashboards
What we will give to you (our Company Benefits):
* Hybrid working
* Private Medical for ALL employees - Vitality Medical scheme
* Part of the BCORP organisations
* 25 days holiday plus bank holidays
* Birthday day off
* Cycle to work scheme
* Electric Car scheme
* Team days
* Allowance to use on our wonderful products each month
* Dog friendly office
The INKEY team
At INKEY we are a dynamic and enthusiastic team with huge ambition.
We make things happen (sometimes against the odds) by thinking differently and being solution-led.
We love hearing creative, innovative ideas that provide opportunities for improvement. Proactiveness is an absolute must. In return, we are committed to developing the knowledge of our team, as we do with our consumers, and the scope for growth is enormous.
We are a diverse team of passionate individuals who fundamentally believe that better knowledge creates better decisions.
We are really proud of the culture and environment we have built in our business since our launch in 2018.
We stand for transparency, equality and fairness and live this through our brand and our team every day.
We are for everyone.