First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. This is a hands-on management role, ideal for a junior to mid-level FM Manager or a seasoned Facilities Coordinator ready to take the next step. We are looking for someone who is: People focused and visible, spending time directly with their team. Ambitious and eager to grow, with a realistic approach to stabilising and developing a new, inexperienced team. Practical and approachable, equally comfortable coaching individuals and improving operational processes. Motivated by making a tangible impact, rather than operating solely at a strategic level. This is a fantastic opportunity for someone ready to take ownership, drive improvement, and grow with FRG as we expand our Facilities Management offering. About the Role Team Leadership & Development: Lead and support a facilities team, primarily composed of officers, providing daily guidance and motivation. Coach, mentor, and train team members to enhance confidence, capability, and service excellence. Conduct regular one-to-one meetings and team briefings to monitor performance and foster growth. Create a positive, inclusive, and accountable team culture. Operational Delivery: Oversee the smooth running of daily facilities operations, resolving issues promp...