Job Description - Support Coordinator (251032)
Location: Teesside and Cleveland
Type: Permanent, Full or Part Time (37.5 or 15 hpw)
Pay: £13.21 per hour (Salary £25,838 per annum [pro rata for part time]) and great benefits including Health Cash Plan
About the role: Want to be part of a team that cares and empowers you to help change a customer’s life? As our Support Coordinator, you'll support customers with complex needs to develop skills for independent living. Your work will make a difference each day!
Typical day includes:
* Creating support plans with customers and coordinating Support Workers.
* Working across services in Teesside with diverse customers.
* Assisting with daily activities like meals, shopping, budgeting, and tenancy maintenance.
* Conducting risk assessments, support planning, and reviews.
* Building rapport through chats and catch-ups, collaborating with colleagues.
What you bring:
* Passion for supporting customers to live their best lives.
* Experience in creating person-centred support plans and supporting colleagues.
* Experience in coordinating customer referrals.
* Ability to work independently, remain calm, and be resilient.
* Access to a vehicle insured for business use; mileage support provided.
Note: Due to sponsorship limits, we cannot currently offer sponsorship to external candidates. This is under review.
Our team: Outgoing, diverse, supportive, led by Senior Client Service Manager Yvonne, who has been with us since 2014.
Job details:
* Flexible hours to meet customer needs, including early mornings, evenings, weekends, and sleep-ins.
* Regular team meetings and training.
* Use of technology for support plans and online learning.
* Includes waking nights and working through the night.
* Enhanced DBS check paid for by us.
Our culture: We celebrate diversity and inclusion, supporting networks for Multicultural, LGBTQIA+, and Disability colleagues to foster an inclusive environment.
Benefits:
* 34 days leave, increasing to 39, plus volunteer days.
* Health cash plan saving up to £1140/year.
* High street discounts on shopping, holidays, and more.
* Opportunities for career growth within the organization.
* We prioritize wellbeing and support for our colleagues.
For reasonable adjustments during recruitment, contact recruitment@homegroup.org.uk.
Work Location:
Stockton on Tees (Halifax House), Unit 14, Falcon Court, Preston Farm Business Park, Stockton-on-Tees TS18 3TS
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