Overview
Digital Support & Volunteer Engagement Assistant
Type: Fixed-term (until May 2027)
Location: Folkestone, Kent
Pay: £13.00 per hour | £8,112 per year (pro rata)
Hours: 12 hours per week
Do you have strong digital skills and a passion for supporting people through effective systems and processes? We're looking for a Digital Support & Volunteer Engagement Assistant to provide essential admin and IT support, helping streamline systems and strengthen volunteer engagement.
This is a fantastic opportunity to use your skills in administration, digital tools, and communication while contributing to a meaningful community-focused organisation.
What You\'ll Be Doing
* Supporting volunteer recruitment, engagement, and administration
* Managing the end-to-end DBS process with accuracy and confidentiality
* Maintaining digital systems, including Microsoft 365, JotForm, and databases
* Assisting with the move towards a paperless office and streamline processes
* Creating and managing online forms to support outcomes and monitoring
* Providing basic IT support, such as setting up accounts and troubleshooting
* Preparing reports, policies, newsletters, and meeting minutes
* Communicating with volunteers, colleagues, and external partners
What We\'re Looking For
* Strong organisational and administrative skills
* Confident IT user (Microsoft 365, databases, online systems)
* Quick to adapt to new technologies and processes
* Excellent written and verbal communication skills
* Professional, flexible, and confidential approach to work
* Commitment to supporting volunteers and community services
Ready to make a difference while building your digital and administrative skills? Apply today
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