Business Support Officer – Youth Justice Service
Location: Oldbury (office-based)
Hours: 37 hours per week, full time
Contract: Until 31 March 2026 (with potential extension)
Pay Rate: £13.26 – £13.90 per hour (PAYE), dependent on experience
We are recruiting for a Business Support Officer to join a Youth Justice Service within a local authority setting. This is an excellent opportunity for an experienced administrator who is passionate about supporting services that improve outcomes for children and young people.
The Role
You will provide comprehensive administrative support to a Youth Justice Service team, ensuring systems, records, and processes are maintained to a high standard.
Key responsibilities include:
Ensuring accuracy and consistency of information across systems
Updating and maintaining the Child View system
Supporting practitioners to ensure systems are updated in line with KPI requirements
Managing incoming post and messages, prioritising and escalating where required
Maintaining electronic and paper files, including scanning and uploading documents
Completing allocated tasks accurately and within agreed timescales
What We’re Looking For
Previous experience in a business or administrative support role
NVQ Level 1 in Business Administration or equivalent
Experience using Microsoft Office applications
Experience with Child View or Youth Justice systems is desirable
Strong written and verbal communication skills with excellent attention to detail
Ability to organise diaries and manage competing priorities
Additional Information
Full-time applicants only
Office-based role, 5 days per week in Oldbury
Must be able to travel reliably to the office location
A standard DBS check is required
Start date as soon as possible
Contract runs until March 2026, with possible extension subject to funding