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Mainframe batch support(l2 support)-5-10years

Walsall (West Midlands)
12542 Citicorp Services India Private Limited
Posted: 4 September
Offer description

The Engineer Intmd Analyst is an intermediate level position responsible for a variety of engineering activities including the design, acquisition and development of hardware, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to ensure quality standards are being met within existing and planned frameworks.

Responsibilities:

1. Provide assistance with a product or product component development within the technology domain
2. Conduct product evaluations with vendors and recommend product customization for integration with systems
3. Assist with training activities, mentor junior team members and ensure team’s adherence to all control and compliance initiatives
4. Assist with application prototyping and recommend solutions around implementation
5. Provide third line support to identify the root cause of issues and react to systems and application outages or networking issues
6. Support projects and provide project status updates to project manager or Sr. Engineer
7. Partner with development teams to identify engineering requirements and assist with defining application/system requirements and processes
8. Create installation documentation, training materials, and deliver technical training to support the organization
9. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

10. 2-5 years of relevant experience in an Engineering role
11. Experience working in Financial Services or a large complex and/or global environment
12. Project Management experience
13. Consistently demonstrates clear and concise written and verbal communication
14. Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
15. Demonstrated analytic/diagnostic skills
16. Ability to work in a matrix environment and partner with virtual teams
17. Ability to work independently, prioritize, and take ownership of various parts of a project or initiative
18. Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
19. Proven track record of operational process change and improvement

Education:

20. Bachelor’s degree/University degree or equivalent experience

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Job Family Group:

Technology

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Job Family:

Systems & Engineering

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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