Job Description: We’re looking for a hands-on Service Manager to lead the workshop and field-based service team for a leading supplier of turf and agricultural machinery in the Sheffield Park area. This is a great opportunity for someone with technical service leadership experience in agricultural, plant, construction, or groundcare equipment, who’s also confident managing people, process, and customer expectations. You’ll oversee a team of technicians, manage service delivery against customer contracts, improve workshop performance, and help grow the service offering through improved efficiency and customer care. Key Responsibilities: Lead and manage internal and mobile service engineers Oversee service contract delivery and help grow contract uptake Monitor workshop performance, repair times, and operational efficiency Handle technical escalations, warranty work, and rework campaigns Support apprentices and ongoing team development Provide first-line technical advice to customers Collaborate with other departments on quality, training, and technical support Manage budgets and support commercial growth of the service function Ensure Health & Safety compliance across the team Maintain a high level of customer satisfaction and service standards Required Skills & Experience: Previous experience as a Service Manager or in a senior service role (e.g. Assistant Service Manager, Workshop Manager) Background in turf care, agricultural, plant, or construction machinery Strong technical understanding (engines, electrics, hydraulics) Excellent communication and leadership skills Commercial awareness and the ability to manage budgets Confident with Microsoft Office and basic service admin processes Full UK driving licence If you’re looking for a fresh challenge and want to lead a capable, close-knit team within a respected industry name, we’d love to hear from you. Apply now or get in touch directly to learn more.