Benefits
* Discounted hotel room rates for you and your friends & family
* An additional day's holiday for your birthday
* Enhanced Maternity, adoption & shared parental leave
* Course Sponsorship
* 30% F&B discount at RBH hotels
* Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
* Flexible working arrangements
* Wagestream – choose how and when you get paid
* Life Insurance
* Employee Assistance Programme
* Social and wellness events and activities all year round
* Free meals on duty saving you over £1000 per year
Job Responsibilities
* Keep guest rooms and public areas spotless and welcoming, creating a comfortable space guests love to return to.
* Clean, dust, vacuum, and polish with an eye for detail, making sure every room is guest‑ready.
* Change linens, make beds, and refresh towels, keeping everything looking fresh and inviting.
* Replenish in‑room amenities, from toiletries to tea and coffee, ensuring guests have everything they need.
* Report any maintenance issues or missing items promptly to keep rooms in top shape.
* Follow health, safety, and cleanliness standards, helping maintain a safe environment for guests and team members.
* Support with special requests, like setting up extra beds or delivering extra amenities, going the extra mile to make each stay memorable.
* Work closely with other departments, especially the front desk and maintenance, to deliver a seamless guest experience.
Qualifications
* A keen eye for detail and a commitment to high cleanliness standards.
* A positive, can‑do attitude, with a passion for creating a welcoming environment.
* Strong communication skills to coordinate with other team members and respond to guest needs.
* The ability to work efficiently, staying organised and focused during busy shifts.
* A team player who’s flexible and willing to help wherever needed to keep things running smoothly.
Equal Opportunities
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact .
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