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One Stop - Customer Service Assistant, Hartlepool
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Client:
Tesco
Location:
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
3ba6904affb5
Job Views:
8
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
About the role
At One Stop Stores, we aim to serve local shoppers better every day. Being part of the local community, our colleagues in store bring this to life.
In this role, you will greet and welcome customers warmly, engage with them to understand their shopping needs, sell the right products, and ensure a great shopping experience.
You should have excellent customer service skills, be a team player, keep the store tidy, ensure products are on shelves, and promote our services.
You will need
As part of the One Stop & Tesco family, you should:
* Greet each customer warmly
* Listen to and talk with customers to understand their needs
* Help customers find what they want
* Be passionate and knowledgeable about products and services
* Be punctual, smartly dressed, and ready to serve
* Think 25 when serving age-restricted products
* Work as part of a team to complete store duties
* If applicable, complete a criminal record check for post office duties
What’s in it for you
We value our colleagues and offer:
* 10% Discount in One Stop
* 10% Discount at Tesco & Tesco Cafe (increased to 15% on 4-weekly pay weekends)
* 20% Discount on F&F Clothing in Tesco Stores
* 10% discount at Tesco Mobile, including Colleague Deals
* 20% off car, pet, and home insurance at Tesco Bank (T&C’s apply)
* Discounted eye care through Vision Express
* Discounts at Tesco Pharmacy, including health checks and flu jabs
* Driving Lesson Discount through RED
* Exclusive deals and discounts with various retailers and services
* Save as you earn scheme
* WeCare support services, including online GP, mental health support, and fitness programs
* Annual leave increases with service length
* Retirement Savings Plan
* Life Assurance
* Flexible working options
Note: Benefits differ between One Stop and Tesco. We reserve the right to withdraw the vacancy before the closing date if a suitable applicant is found.
What you will get from this role
Supporting customers and communities can be rewarding. Our community involvement includes fundraising, food donation partnerships, and charity support activities.
Diversity & Inclusion at One Stop
We celebrate diversity and promote an inclusive workplace where everyone is treated fairly and with respect. Our colleague networks support this initiative, including groups for Armed Forces, Disability, LGBTQ+, Families and Carers, Race and Ethnicity, and Women’s.
We are a Disability Confident employer, committed to supporting all colleagues.
We foster a learning culture with opportunities for personal development, apprenticeships, and internal programs like ‘Options’.
About us
One Stop Stores Limited operates over 1,000 stores across Great Britain, employing more than 10,500 colleagues. Our stores offer a wide range of products and services, including convenience foods, household essentials, and additional services like Post Office, PayPoint, and Costa Coffee.
Please Note
Applicants must be of school leaver age or older. Please check the school leaver age for your country.
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