About the role
Full time – 37.5 hours per week. The HR Advisor will develop and maintain good working relationships with colleagues across the business and champion best practice in all areas of HR.
The position is based onsite in Trowbridge and reports to the Senior HR Manager.
Key Responsibilities
* Advise on all employee relations matters (performance, absence, disciplinary, grievances).
* Provide timely, compliant guidance in line with legislation and policy.
* Manage ER casework to resolution using HR systems.
* Partner with and coach managers to build confidence in handling people issues.
* Support HR projects (e.g. TUPE, redundancies, organisational change).
* Deliver training on key HR policies.
* Maintain and update HR templates and guidance.
* Attend and support formal case meetings.
* Analyse and report on HR KPIs (absence, disciplinaries, turnover, headcount).
* Produce reports from Zellis and other HR systems.
* Continuously improve HR processes, policies and practices.
* Support HR communications and employee benefit initiatives.
* Prepare contracts, offer letters and onboarding documentation.
* Assist with Works Council and employee forums.
* Provide general HR and project support as required.
Essential
* Experience in a HR Advisor role.
* Significant experience of dealing with employee relations casework and advising managers on HR policy, procedures and best practice absence management, disciplinary, grievance and performance management.
* Experience using HR databases and case management systems.
* Able to plan and prioritise workload and cases.
* Give excellent customer service to internal and external customers.
* Excellent listening, questioning, persuading and influencing skills.
* Able to handle challenging situations with diplomacy and tact.
* Up to date employment law knowledge.
* Think clearly and stay focused when under pressure.
* Forge relationships with a wide‑range of stakeholders and adapt personal style.
* Lead by example and demonstrate actions and behaviours required of others.
* Confident using Microsoft Office applications, in particular Word and Excel.
* GCSE’s or equivalent Grade C in Mathematics & English.
* CIPD qualification – part or full.
* Full UK driving licence and access to own transport.
Desirable
* Developing HR processes, procedures and policies.
* Experience of coaching managers.
* Advising on restructuring and redundancy situations.
* Experience of a multi‑site environment.
* Understanding of TUPE legislation and dealing with TUPE transfers.
* Competitive salary – accredited Living Wage employer.
* 25 days holiday per year, plus bank holidays.
* Option to purchase up to 5 additional days holiday per year.
* Discretionary annual bonus scheme.
* Pension scheme – employer matched contributions up to 4%.
* Life assurance scheme worth at least 1x annual salary.
* Subsidised canteen.
* Free parking.
* Free turkey or voucher at Christmas.
* apetito perks scheme including salary sacrifice options and retail discounts.
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