Customer Fraud and Risk Advisor (Dutch Speaking)
Remote
Hours: 40 Hours (Available shift pattern below)
10am-6pm Tuesday, Wednesday, Thursday, Friday and Saturday (Days off are Sunday and Monday)
* Please only apply for this role if you are able to work the shift pattern above and can speak, read and write Dutch language.
Do you have an eye for detail and a knack for identifying potential risks? Are you an expert in conducting evaluations, mitigating risks and ensuring companywide compliance?
You will play a key role in managing risks across our operations, within our Dutch-speaking territories. This role requires strong analytical skills, thorough understanding of risk management principles, and impeccable Dutch proficiency. Your contributions will safeguard our company's reputation, finances, and overall integrity.
What will you do?
As a Risk Advisor, you will be responsible for identifying potential risks, conducting assessments, implementing risk mitigation strategies, and ensuring company-wide risk compliance. You will collaborate with various departments to win together and ensure all potential risks are identified and addressed promptly and effectively. Staying ahead of the game ensuring that we maintain our high standards and meet all regulatory and legal requirements when it comes to fraud and crime prevention.
Key responsibilities
* Interpretate player activity to help identify fraudulent activity or bonus abuse.
* Undertake thorough and accurate risk assessments.
* Respond quickly to risks identified via internal control procedures.
* Support the business to ensure we adhere to business and regulatory standards.
* Identify and report suspicious activity through internal/external reporting procedures.
* Hold interactions with players to obtain a greater understanding of the behaviour which has been detected.
* Work closely with other SG (safer gambling) teams to reduce risk of harmful gambling.
* Complete enhanced customer due diligence to know our customers.
* Complete source of fund/proof of fund document review to ensure legitimacy and source of funds being used to gamble.
Skills and experience we want you to have
* Dutch language skills are essential (This includes being able to read, write and speak the language)
* Digital fraud experience is essential
* Experience with Risk Assessment and Mitigation
* Understanding of Regulatory Requirements
* Strong Analytical Skills
* Excellent Communication Skills
* Ability to Work Collaboratively
* Applicants must be 18 years or older to apply for this role.
** Please note if you are successful in obtaining this position you will be asked to complete a DBS check. Your offer will be subject to a DBS check coming back complete and approved.
Full job description available upon request.
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