About Us Gym Club Solutions is a fast-growing SaaS start-up on a mission to transform the way gymnastics clubs manage bookings, payments, and operations. We’re building innovative tools that help clubs save time, cut admin costs, and focus on what really matters – coaching and developing young athletes. As we continue to expand, we’re looking for a Virtual Assistant who wants more than just a “job” — someone who is excited to grow with us and become a key member of our team. This role has the potential to evolve into a senior position as the company scales, making you a vital part of our success story. What You’ll Be Doing Become an expert in our software and provide ongoing support to our customers. Investigate system errors and work closely with developers to get them resolved. Manage the migration of clubs from existing platforms onto Gym Club Solutions. Deliver training and guidance to new and existing users to help them succeed. Play a crucial role in shaping how we support clubs as we grow. What We’re Looking For We’re searching for someone who’s: Tech-savvy, curious, and eager to learn. A problem-solver who enjoys figuring things out and making systems work better. A strong communicator who can explain technical steps in simple terms. Excited by the idea of joining a start-up and growing into a long-term, senior role. Skills That Will Help You Succeed Experience with some of these platforms would be a big advantage: Umbraco Stripe & Stripe Connect Google Workspace (Gmail, Sheets, Docs, Forms, etc.) Trello Discord Zapier Google Apps Script Bonus Skills (not essential, but nice to have): Knowledge of gymnastics or sports clubs C# and .NET Microsoft Azure GoDaddy SMTP2GO WordPress / MemberPress Working Hours (UK Time) Monday: 9:00 – 17:30 (30 min break at 13:00) Tuesday: 9:00 – 17:30 (30 min break at 13:00) Wednesday: 9:00 – 17:30 (30 min break at 13:00) Thursday: OFF Friday: 9:00 – 17:30 (30 min break at 13:00) Saturday: 9:00 – 17:30 (30 min break at 13:00) Sunday: OFF Total: 40 hours per week Why Join Us? Be part of an ambitious start-up in an exciting growth phase. Opportunity to become a core team member and grow into a leadership role. Work closely with founders and developers — your ideas will help shape the future of the product. Make a real impact in the gymnastics and sports community. ✨ If you’re hungry to grow, love technology, and want to join a company where your role will expand as we scale, we’d love to hear from you.