About The Role
The basic salary for this role is £28,250 plus a quarterly bonus of up to £2,000, meaning you can earn up to £36,250 annually. Main Responsibilities:
1. 40 hours on rota basis, including some evenings and weekends
2. Conduct expert surveys of customer’s kitchens, that ensure accurate measurements for the design process
3. Record all information electronically in-line with GDPR
4. Maintain exceptional customer journey by providing outstanding service, top quality surveys and great communication to customers
5. Support the showroom team to improve planning skills, provide feedback and reduce errors within the business
6. Ensure high quality plans by auditing in advance of order/delivery, providing feedback to develop designers’ skills
In addition to any other duties, as a responsible personyoumust ensure that you have read, understood and adhere to polices andprocedure relating to Health and Safety, and your responsibilitieslocated in the Integrated Management System (IMS) Responsibilitiesdocument
What Wren offer:
7. Staff discount on purchasing a kitchen after 1 year's continuous employment!
8. Free annual eye tests as well as a contribution to new glasses
9. Great personal development / internal promotion prospects - Fantastic career progression
10. Excellent training scheme
11. High-quality IT equipment/software including our in-house CAD system
12. Business vehicle/fuel card/equipment/uniform provided
13. 25 holiday days (plus bank holidays)
About You
Essential Skills and Knowledge:
14. Full UK manual driving licence
15. Excellent attention to detail and error checking skills
16. Highly organised, able to manage own time and multi-task
17. Excellent communication skills - both written and verbal
18. Be process-driven and analytical while working efficiently
19. Able to provide excellent service and expert knowledge to customers
20. Problem-solver, willing to think outside the box with a positive attitude
21. Strong computer skills - confident picking up new softwares
Desired Skills and Knowledge:
22. Previous experience of conducting home measures/surveys
23. Experience using a CAD or planner software
24. Knowledge of kitchen installation/legislation
25. Knowledge of plan checking or error checking
26. Previous experience working in the kitchen industry