Group1 Farnborough is looking for a BMW Parts Advisor. Your role As a Parts Advisor at Group 1 Automotive, you will be welcomed into a friendly team and have the opportunity to work with an exciting brand. What you will be doing? Establishing customers’ needs for required parts through conversations, diagnosis and recommendations as appropriate. Communicating relevant promotions and offers to customers. Delivering exceptional customer service to external and internal customers. Receiving, recording and allocating parts and consumables from suppliers. Reporting any stock damages or losses. Assisting parts stock checks. Liaising and maintaining a brilliant working relationship with the manufacturer. Being fully conversant with procedures within the parts department. Maintaining and updating displays as per manufacturer requirements. Your profile We are looking for individuals who meet the below criteria to join our team. If you think you’ve got what it takes and meet the criteria below, then please apply! Previous experience of working within the Automotive industry Comprehensive knowledge of the motor trade Maintain methodical and logical approach to varying workloads Will be able to meet deadlines and prioritise workloads Excellent communication and customer service skills A full UK driving licence Rewards There are many great reasons to join the Group 1 Automotive team, including the following industry-leading benefits package: Competitive salary Accelerated training pathways & career progression State of the art facilities with modern automotive technology Family friendly benefits such as enhanced Paternity & Maternity leave Long Service holiday rewards that increase with your length of service Paid day off for your birthday