Reports to: Workshop Controller
Responsible to: Aftersales Manager
Department: Workshop
Salary: £28,000 - £40,000
Summary:
Carry out repairs and routine maintenance on the motorcycles we purchase and retail, diagnose electrical andmechanical issues, list components required to efficiently repair to a road worthy condition. Carry out PDI assessmentand evaluation in line with business standards, along with completing the inspections in a timely manner. To ensure workshop cleanliness standards are always met, all Health and Safety policies are adhered too and SBF standards aremaintained through the entire motorcycle journey.
Main responsibilities:
* Carrying out PDI checks.
* Completing remedial work on purchased bikes and complete comprehensive vehicle preparation in line with superbike factory retail standards.
* Complete repairs within allocated time, working towards business agreed efficiency and productivity metrics.
* Completing intermediate, routine and major servicing on various bikes for both internal and externalcustomers.
* Provide comprehensive vehicle evaluation and be able to present to customers to review, either via written report, video or in person.
* Complete repairs to company standards, maintain high repair accuracy rate
* Working in-line with company standards of repairs.
* Working in-line with company Health & Safety Guidelines.
* Complete road-testing assessment on various motorcycles, licence dependant.
* Undertake various learning activities in line with market changes and new product launches.
* Ensuring workstations are always kept clean and tidy in line with 5s principles and company’s housekeeping policy.
* Any other duties within the post holder’s competence as requested.
Person Specification
Qualifications/ Education
Essential
* GCSE English & Maths at Grade C or Grade 4 and above or equivalent
Desirable
* Full motorcycle licence
* Restricted motorcycle license
* Motor vehicle qualifications
* Engineering qualifications
* Dealer specific qualifications
Experience
Essential
* Experience of using MS Office; Word, excel, Teams and Outlook
Desirable
* Motorcycle background
* Using hand tools
* Use of diagnostic software (TEXA)
* Previous work experience
Skills & Knowledge
Essential
* Must have ability to prioritise tasks and work well under pressure
* Time Management skills
* Effective problem-solving skills applied when diagnosing mechanical and electrical faults
Desirable
* An understanding of the Motorcycle industry.
* Demonstrable mechanical knowledge of modern motorcycles.
* Basic understanding of IT systems and Office 365
Personal Attributes
Essential
Self-motivated
High level of attention to detail.
Team player who demonstrates a high level of commitment and adopts a flexible and positive attitude
Passion for motorcycles and mechanics
Working Pattern
41.25 hours per week on site
Monday to Friday
Working one in four Saturdays