Internal vacancy The RNLI actively promotes continuous development within the organisation and is only seeking applications from current RNLI employees and volunteers at this time. If this position is not filled internally it may be re-advertised openly. LI-DNI About us Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue. We’re looking for an Events Experience Assistant to join our National Events Team. The National Events Team supports the RNLI through planning and delivering a calendar of inspiring and impactful events that build better engagement, nurture strong relationships, and grow income with a variety of target audiences from crew and local communities to existing and potential supporters, donors, and volunteers. In addition to this we provide an event consultancy service to the wider RNLI to ensure we deliver safe, legally compliant, customer focussed and profitable events. About the role This varied role within the National Events Team, plays an integral part in delivering RNLI events and campaigns that build strong relationships with a variety of audiences. The successful candidate will provide vital support to a team of Event Managers and Event Business Partners as well as acting as our initial point of contact for event participants, supporters, and other key stakeholders. Your responsibilities will include: Providing admin support and fulfilment for specific events Managing internal processes (purchase orders, hire cars, travel booking, event equipment management, guest and RSVP management) Managing the RNLI’s online registration / ticketing platform for events for volunteer-led events and providing support and training on the platform to volunteers. About you To be our Events Experience Assistant you will need: Excellent organisational skills, Attention to detail and the ability to remain calm under pressure. A good working knowledge of Eventbrite and Microsoft Office especially Outlook is essential. Experience with SharePoint, InDesign, Microsoft AX, Dynamics 365, Care NG, Assemble and Beacon would be beneficial, but is not essential. Whilst this role is predominately desk based some of the responsibilities require physical activity such as organising the event store and loading/unloading vehicles. There is also a requirement to travel to events on a limited basis as part of this role. Safeguarding The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process). Diversity at the RNLI Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.