The role
As Head of Talent Development, Engagement & Learning, you will shape the future of how our people grow, thrive, and succeed at AllSaints. Partnering closely with our Chief People Officer and the People & Culture Senior Leadership Team, you will lead a global strategy that unlocks potential, builds capability, and drives performance—today and for the future.
Through bold, innovative thinking and thoughtful execution, you’ll design and deliver world-class learning and development initiatives that empower our teams to stretch, evolve, and lead with confidence. You’ll champion a culture of curiosity, growth mindset, and continuous learning, creating an environment where colleagues feel inspired, engaged, and equipped to deliver exceptional results for themselves, each other, and our brand.
This is a role for an individual who believes in the power of people and learning as a true competitive advantage.
About the team
This role sits within the People & Culture Senior Leadership Team, reporting directly to our Chief People Officer. You’ll be based at our East London Studio (ELS) in Spitalfields, working at the heart of our creative and cultural hub.
What you’ll be doing
1. Design, evolve, and deliver a future-focused global learning, talent, and development plan aligned to our brand vision and business ambitions (Talent Utopia).
2. Partner with senior leaders across the brand to identify critical skill gaps and future capabilities.
3. Embed a culture of continuous learning, innovation, and growth mindset at every level of the organisation.
4. Create inspiring, engaging, and innovative learning activations that resonate with all colleagues globally.
5. Oversee the end-to-end design, delivery, and evaluation of training programmes, workshops, and digital learning experiences.
6. Ensure all learning initiatives are inclusive, accessible, and aligned with our brand ethos and inclusion commitments.
7. Measure impact through clear metrics, delivering sustainable and inclusive ROI on learning investments.
8. Lead global talent identification and succession planning to build a strong, diverse leadership pipeline.
9. Own the annual employee engagement survey—driving participation, insight, and meaningful action.
10. Partner with People Partners and business leaders to create bespoke development plans and clear career pathways.
11. Design and deliver leadership programmes for current and future leaders across retail and studio teams.
12. Act as a coach and mentor to leaders within the brand, supporting their personal and professional growth.
13. Stay ahead of trends and innovation in learning and talent development to continuously elevate our approach.
14. Manage the learning and development budget with commercial rigour and clear return on investment.
What we’re looking for
15. An exceptional, inspiring and innovative individual with a proven track record of developing high-performing teams and unlocking potential.
16. A genuine passion for retail and people and a natural ability to champion the AllSaints brand with authenticity and pride.
17. Strong relationship-builder with the presence and influence to engage and inspire stakeholders at all levels.
18. Tenacious and ambitious, with a winning mindset and the courage to set and exceed bold goals.
19. Commercially astute and data-driven, using insight and reporting to drive meaningful business impact.
20. Inclusive, honest, charismatic, and values-led you live and breathe what AllSaints stands for.
21. Humble, no ego and team focused.
22. A true guardian of the brand, balancing customer experience, commercial performance, and the wellbeing of our people.
23. A positive, energising coach who helps others feel valued, supported, and inspired to do their best work.
24. Results-oriented, curious, and always looking for better ways to learn, grow, and lead.
25. Promote a culture where all employees feel valued and have equal access and opportunities for development.
26. Stay abreast of trends and innovations in learning and talent development to drive continuous improvement and better ways for our colleagues to learn and develop. .
27. Manage the learning and development budget effectively to ensure ROI.
About the location
Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty.. Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street.
What we stand for
The Customer is the Boss We work as one proud team to get the best for our customers
One Team We are joined up and encourage others to share their ideas
We Do What We Say We Will We know our goals, and we work with clear outcomes in mind
We Are Responsible We are self aware, understand the impact we have on others and are positive about the future
Benefits
28. A generous wardrobe allowance so that you can wear our beautiful clothes to work each day
29. We are a disability committed certified employer
30. Employee discount for you to spend with family and friends
31. 25 days holiday increasing to 28 days after 2 years continuous service
32. Bank holidays, birthdays and volunteering days off
33. Access to dental cash plan & free virtual GP appointments through Aviva
34. UNUM employee assistance helpline
35. Life assurance cover
36. Access to discounted gym membership and corporate discounts
37. Hybrid working in our historic East London studios, working hours are 9-5.30pm
38. Free, confidential, wellbeing and lifestyle support with Retail Trust
39. Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause)
40. Health days for you to use either for physical or mental wellness
41. Dedicated mental health support from our mental health first aiders
42. Eye care vouchers, season ticket loans and much more!
#WeAreAllSaints
Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.
We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.
Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.
If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
#li-hybrid