Summary
Join one of our Commercial Risk or Reinsurance teams as a permanent colleague from day one and discover how we help our clients identify their risks and ensure they have the best possible cover to mitigate them.
Wage
Competitive
Competitive wage offered
Training course
Insurance professional (level 4)
Hours
Monday - Friday, 9.00am - 5.00pm
37 hours a week
Start date
Monday 28 September 2026
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Prepare to make an immediate impact as you demonstrate your passion for customer service. You'll quickly learn about our business and the broking process, develop your professional skills and build strong relationships with clients and colleagues.
What your day could look like:
* Supporting the delivery of client-facing transactional service activities
* Assisting in the day-to-day running of client risk and insurance programmes
* Contributing proactively to client satisfaction, retention and profitability
* Carrying out administrative tasks contributing to the broking process
* Inputting data accurately to maintain management information
Your Development:
As an Aon Apprentice you will be enrolled onto our development programme when you join.
This programme is built around 3 core elements:
* Business learning - on the job learning and experiences giving you the opportunity to develop your knowledge and understanding of the team and solution line you have joined
* Centralised learning - UK apprentices complete in an Aon Induction, monthly webinars, business skills training and workshops; all designed to help you develop your knowledge of Aon, build your confidence and your network across our business
* Professional Qualifications - we want you to be as successful as possible, so we’ll fully support your study towards your level 4 Insurance Apprenticeship and Certificate in Insurance through Chartered Insurance Institute professional qualification
* To support you as you study for your exams, you’ll receive paid study leave, plus an extensive range of study and tuition materials
Where you'll work
You can select which locations you want to apply for in your application on Find an apprenticeship.
This apprenticeship is available in these locations:
* 122 Leadenhall Street, London, England, EC3V 4AN
* The Embankment, Sovereign Street, Leeds, LS1 4BJ
* Aquis House, 49-51 Belgrave Street, Reading, RG1 1PL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DAVIES LEARNING SOLUTIONS LIMITED
Training course
Insurance professional (level 4)
What you'll learn
Course contents
* Ability to apply technical knowledge and experience to deliver positive outcomes to all stakeholders utilising appropriate policies and procedures.
* Ability to apply legal and insurance principles, knowledge of the market structure and its processes, procedures and documentation to a range of complex situations.
* Can proactively identify, generate and develop relationships and networks that support the role, including but not limited to internal/external/market led/professional and peer relationships. Can leverage relationships to improve the reliability of customer service based on customer feedback. Engages with and supports colleagues so that they are empowered to resolve customers issues within organisational guidelines.
* Takes ownership for delivering in their area of responsibility. Finds ways to progress and meet commitments when issues arise, being creative where appropriate. Escalates issues and decisions where necessary. Identifies and proposes business process improvements .
* Applies legal and regulatory requirements to work compliantly, whilst promoting a culture of treating customers fairly. Assesses whether organisational processes and procedures and those that follow them are compliant with legal and regulatory requirements.
* Provides technical advice and support to others on complex insurance matters.
Training schedule
You will work towards your:
* Insurance Professional Level 4 Apprenticeship
* Certificate in Insurance (Cert CII) if applicable
* Level 2 Functional Skills in English and maths (if required)
* Training will be via Davies, virtually
* Off the job training calculated in line with apprenticeship duration
Requirements
Essential qualifications
GCSE in:
5 subjects including Maths & English (grade 4 / C or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Communication skills
* Organisation skills
* Problem solving skills
* Team working
* Initiative
Other requirements
* 112 UCAS points from your top 3 A Levels (or equivalent) or 280 UCAS points for exams sat prior to 2017 (excluding General Studies) i.e. BBC