Assistant Head Housekeeper ***luxury hotel***
Incredible benefits
We are looking for an Assistant Head Housekeeper to join our family on a full-time basis. As an Assistant Head Housekeeper you will be responsible to assist the Head Housekeeper the smooth running of the day-to-day operations of the Housekeeping department in the hotel.
Employment type: Full time
Working pattern: 5 days on, 2 days off
Salary: £30,000 per annum + service charge
The Red Carnation Hotel Collection is proud to be recognised as an industry leader in hospitality and people development. We were named Best Employer at the 2025 Cateys and received the prestigious AA’s Hotel Group of the Year award for 2024. We are especially proud of our dedication to developing our people, having received the Princess Royal Training Award three times (2017, 2020, and 2023) from HRH The Princess Royal and City & Guilds.
Our commitment to excellence has earned us multiple accolades including Top Employer in the United Kingdom for both 2024 and 2025, a certification of our outstanding employee conditions and commitment to workplace excellence and Sustainable Business (2023) at The Cateys.
100 Princes Street is our first hotel in Scotland and is home to 25 iconic guest rooms and five suites. The hotel’s two signature suites – The Archibald and The Isobel – boast direct views of Edinburgh castle. The interiors of 100 Princes Street are inspired by Scottish explorers and their travels. Scottish artisan weaver, Araminta Campbell, was commissioned to create five bespoke tartans for the hotel, that adorn the walls of every bedroom and suite. A number of bedrooms enjoy stunning views across Princes Street Gardens towards Edinburgh Castle. All guest rooms are equipped with every mod-con, including charging points for a variety of devices. The Wallace is our all-day lounge, dining room, well-stocked bar, library and tasting room, guests can dine on delicious hearty fare, made using the freshest local produce while sipping on a single malt or artisan gin, or relax and enjoy traditional afternoon tea while gazing at Edinburgh Castle.
Key responsibilities as an Executive Housekeeper:
* Compile and manage cleaning
schedules and weekly staff rotas to ensure efficient departmental operations.
* Monitor and uphold departmental
standards with a strong emphasis on attention to detail.
* Train, mentor, and support team
members to encourage ongoing development and high performance.
* Collaborate closely with other
departments, such as Maintenance, to ensure all operational and cleanliness
standards are consistently met.
* Conduct regular stock control
procedures to maintain accurate inventory levels and reduce waste.
What are we looking for?
* Demonstrates a keen eye for
detail and ensures high standards are met across the department.
* Strong leadership and people management skills.
* Excellent attention to detail.
* Ability to train, motivate, and support team members.
* Strong organisational and time management skills.
What is in it for you?
* Holiday allowance starting at 20
days and increasing with length of service up to 27 days + 8 bank holidays
* Excellent service charge added to
your salary every month.
* Professional, award winning
learning and development opportunities from day one.
* Fantastic recommend a friend and
family bonus scheme worth up to £600.
* Enhanced paid maternity leave
& paternity leave.
* 50% off on food and 25% off on
beverages in any Red Carnation Hotels F&B outlets.
* Discounted accommodation rates at
Red Carnation Hotels worldwide.
* Two paid volunteering days each
year, because we care about our community.
* Access to immediate Employee
Assistance Programme, because we care about our employees.
* Vibrant hotel recognition events
every month and hotel-based incentives (Employee of the Month / Manager of the
Quarter).
* Social and team building events
per hotel.
* Global Employee Appreciation
Party, where we get to celebrate our incredible teams.
* Free meals on duty.
* Complimentary uniform and
dry-cleaning services.
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.