Job Description
Tenancy Progressor - London
Permanent
About MCR
MCR Property Group is a leading independent real estate investment and development company, operating nationally with offices in London, Manchester, Birmingham, and Glasgow. Our primary focus lies in developing new build and conversion residential and industrial projects and managing a diverse portfolio covering every asset class, which includes around 7,500 residential plots and commercial/industrial assets exceeding £2 billion in value.
About the role
We are seeking a proactive and highly organised Tenancy Progressor to join our lettings team in London. This is an excellent opportunity for someone with strong administrative skills and a customer-focused mindset to play a key role in ensuring a smooth and compliant journey for tenants from initial enquiry through to move-in.
In this role, you will be responsible for managing and maintaining accurate customer records, ensuring that all data is kept up to date and handled in line with data protection requirements. You will take responsibility for collecting customer details, qualifying their requirements, and providing clear and professional guidance throughout the lettings process.
You will act as a central point of contact for incoming lettings enquiries, responding promptly via both telephone and email and arrangi...