Job Details
Workplace: Worksop Retford Road
Position: Customer Care - Full Time
Shifts: Mornings, Afternoons, Evenings
Location: Worksop, United Kingdom
Job Category: Customer Service
EU Work Permit Required: Yes
Additional Information
Job Reference: 3963468e235c
Job Views: 13
Posted: 29.04.2025
Expiry Date: 13.06.2025
Job Description
Overview
McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community, and Family. We live by our values every day and are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities open to all.
As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring the smooth operation of customer areas, making children feel welcome, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers at all times and keep the manager informed about customer satisfaction.
You will work in a fast-paced, energetic environment. We are looking for someone with a genuine smile, the ability to connect with customers, and make them feel valued.
Behaviors such as friendliness, courtesy, helpfulness, and effective communication—listening attentively, engaging face-to-face, maintaining eye contact—are essential. Maintaining high energy levels while working efficiently and productively is also crucial. Benefits include holiday pay, service awards, meal allowances, employee discounts from top brands, and more.
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