Who we are
Elle's Bakery is an independent bakery based in Rochester, offering luxury brownies, blondies, tray-bakes and cookies. What grew from an idea and a 'side hustle' has now turned into a flourishing small business satisfying your sweet cravings We focus on ensuring high quality, luxurious & well presented products. Everything is prepared & produced by our lovely team of bakers in our production unit, made with the highest quality ingredients available.
Schedule:
* Part-time hours (10 hours per week)
* Flexible working hours
* Location - Hempstead Valley Shopping Centre (ME7 3PD)
* Hours can range from between 8am-7pm (Friday, Saturday & Sunday)
* Shifts are between 4-6 hours in duration.
* Sole-worker role.
* MUST BE OVER 18 FOR INSURANCE PURPOSES.
We are looking for:
* Passionate, energetic, engaging and confident personality.
* Thrive in a customer facing role in an individual sole worker position showing self-management, accountability, problem-solving and initiative.
* Self-motivated and a responsible individual.
* Strong attention to details, especially setting up the displays, when serving customers and answering any question they may have.
* Flexibility to work around customers demands and seasonal holidays.
* Ability to remain calm and focused in a fast paced environment.
* We are looking for a candidate who exhibits flexibility, willingness and a 'can do' attitude.
Main roles and key tasks:
* Setting up stall displays and serving customers at our Hempstead Valley pop-up counter.
* Confidently and clearly communicate with customers and provide clear and concise allergen information.
* Managing all aspects of customer service and management of the stall set-up independently.
* Encouraging potential customers to try samples and purchase products.
* Handle cash and card payments efficiently.
* Restocking products throughout the duration of the day.
* Strong communication with other members of staff regarding stock levels and the best-selling items.
* Collaborating with other off-site team members and as an individual to keep the stalls/stands area clean and organised at all times.
* Ensuring Health & Safety guidelines/procedures are being adhered to at all times.
* Ensure all products are packed efficiently and labelled correctly.
Required Skills
* Customer service/retail experience required
* Good time management and organisational skills
* Excellent verbal communication skills
* Ability to work as part of a team and as an individual (the majority of the shifts will be lone working)
* Thoroughness and attention to detail
* Communicate and cooperate with supervisors and co-workers
* Follow and comply with procedures, rules and regulations
* Must have good maths skills
Job Type: Part-time
Pay: Up to £12.21 per hour
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
* Store discount
Work Location: In person