Ballymena, Antrim, United Kingdom
Company: JR UK
Client / Employer: Wrightbus
Job Summary
Wrightbus is the fastest growing production company in Europe. We are looking for a Campaign Warranty Parts Co‑ordinator. As Co‑ordinator, you will play a crucial role in ensuring the successful implementation of retrofitting initiatives for vehicles in the field.
Responsibilities
* Develop and execute detailed plans for vehicle retrofitting campaigns.
* Ensure all Technical Service Bulletins are completed promptly and include sufficient detail.
* Liaise with third‑party contractors and service providers to ensure seamless implementation.
* Effectively plan and complete vehicle recalls/retrofits, in accordance with TSB instructions.
* Plan work teams to maximise efficiency.
* Load and control sales orders for campaign material.
* Process stock control requests in Sage (production receipts, issues & stock transfers).
* Investigate and solve campaign material delivery discrepancies.
* Communicate with Regional Service Managers, Mobile Service Engineers, and Contractors to track vehicle completion.
* Verify sub‑contractor invoices.
* Ensure campaign progress is reported to internal and external parties promptly and effectively.
* Ensure change detail is relayed to all relevant customers for vehicle change traceability.
Other Learning and Development Duties
* Collaborate with other departments, including quality control and production, to identify areas for improvement and effective solutions.
* Work with the Quality Control department to highlight key items for awareness of manufacturing/engineering issues.
* Work closely with the Procurement team to ensure required parts are made available in a timely manner.
* Provide regular reports on Campaign status to senior management.
Requirements
* 2 x A Levels (or equivalent)
* 5 x GCSE's (or equivalent), including English and Maths to grade C or above.
* Higher National Certificate (HNC) in Business, Engineering, or a related discipline.
* Experience of MS Office.
* Previous involvement in cross‑functional project coordination.
* Experience working within a Manufacturing/Quality/Warranty/Aftersales Support department.
* Proficiency in MS Office.
* Excellent organisation and coordination skills.
* Strong attention to detail and accuracy.
* Ability to manage and analyse large datasets.
Benefits
* Discretionary bonus
* Life Insurance
* Medicash scheme
* Discount with local businesses (e.g., Galgorm Spa Resort and McAtamney's).
* Free car parking
* Canteen
* Career progression
* Professional development
* Flexitime
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