A successful FMCG company is recruiting for a Sales Administrator to join their busy and friendly sales team on a permanent, office-based basis in the Bartley Green area. This role is ideal for a customer-focused sales or internal sales professional who enjoys working in a fast-paced environment and building strong customer relationships. Reporting to the Sales Office Manager, you will play a key role in supporting customers, managing accounts and driving sales activity. As a Sales Administrator you will be - Handling customer enquiries via phone, email and app Preparing quotations and processing sales orders Managing and developing existing customer accounts Delivering a high level of customer service and support Re-engaging lapsed customers and up-selling products where appropriate Processing invoices and card payments Maintaining accurate records across internal systems and spreadsheetsThe ideal candidate will have the following experience - Previous experience in internal sales, customer service, telesales or a commercial office-based role Experience processing sales orders Confidence in upselling and cross-selling products Strong communication and organisational skills A proactive and customer-focused approachWhat's on offer for this Sales Administrator role - Working Monday - Friday 8:30am - 4pm Hourly rate of pay £13.50-14p/h Free on-site parkingThis is a fully office-based role, working on-site Monday to Friday, with some flexibility to work an adhoc on a Saturday if required. If you are an experienced Sales Administrator looking for a stable role within a successful FMCG business, please apply today. ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity