Job Role: Fleet Maintenance Controller Schedule: Monday - Friday, Day Shifts Salary: £43,000 - £47,000 Our client, a leading nationwide HGV fleet company, is seeking a motivated Service Controller to join their dynamic team. Key Responsibilities: Enquiry Handling: Managing fleet maintenance and service requests via telephone, email, and the online ordering system. Breakdown Coordination: Handling customer breakdown calls and ensuring timely dispatch of engineers. Job Card Management: Updating job records within the internal system and efficiently assigning tasks. Fleet Availability: Monitoring and maintaining accurate records of vehicle availability. Team Collaboration: Working closely with engineering and transport teams to ensure timely vehicle readiness and dispatch. Customer Support: Providing excellent customer service by being a friendly and helpful point of contact for depot queries.Ideal Candidate Profile: Industry Experience: Background in HGV fleet management, logistics, or a related sector. Technical Skills: Proficient in Microsoft Office Suite and general computer applications. Communication: Strong verbal and written communication skills.Additional Requirements: Organisational Skills: Ability to multitask and efficiently manage workload in a fast-paced setting. Problem-Solving: Capability to resolve service-related issues effectively. Team Player: Ability to collaborate well with colleagues to achieve sha...