Job Title: 1st Line Support technician
Location: Crosshills, BD20 8TA
Salary: £25,000 starting salary though with a review after probation and a review annually
Position: Permanent Full/Part time (Flexible Hours available)
The company are currently looking for a 1st Line Support technician to join their small but growing business. The right candidate must be reliable, hardworking, be self-motivated and have a keen interest in IT. We are very much a team here and the successful applicant must be able to work well with others and be willing to go that extra mile when needed. Good communication skills are vital as the candidate would be dealing with users both over the phone and in face to face situations.
The role will involve working with several different systems and software platforms such as Microsoft Windows, MacOS, Linux, Microsoft 365, Microsoft Office, Windows Server, Active Directory, Microsoft Exchange, VMware, Hyper-V, and VOIP. Experience with basic hardware, software, and networking is essential. Experience with any additional platforms would be advantageous.
Day to day duties will involve answering the phone / support emails and dealing the support issues and logging them into a helpdesk system. Therefore, being organised and being able to prioritize work load is a must. Site visits will need to be made to various clients up and down the country so applicant must be prepared to travel. There will also be some admi...