Plastic Clinical Admin Officer at Wexham Park Hospital
We are seeking a highly organised and motivated Clinical Admin Officer to join Plastic team at Wexham Park Hospital.
This role offers an excellent opportunity to work closely with Plastic Consultants and their teams, supporting the delivery of high-quality patient care. It is ideally suited to candidates with proven administrative experience, strong organisational skills, and a proactive, positive approach to change.
This is a fantastic opportunity to join a supportive and dynamic team within a respected NHS organisation.
Key Responsibilities
* Provide comprehensive administrative support to Consultants and junior medical staff
* Ensure all documentation and patient data is accurately recorded in line with Trust standards
* Manage clinic correspondence, reports, and patient records
* Support effective communication within the multidisciplinary team
* Maintain confidentiality and data protection at all times
About You
* Previous administrative experience, ideally within a healthcare setting
* Excellent organisational and time management skills
* Strong written and verbal communication skills
* High level of accuracy and attention to detail
* Ability to work independently and as part of a team
Main duties of the job
* To provide an administrative service to the Department
* To plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensure anticipated difficulties in meeting deadlines are promptly reported
* Deal with Consultants requests for actioning urgent correspondence, medico-legal reports and any other appropriate ad hoc correspondence requested in line with the Trusts policies and procedures
* To obtain and organise information in support of own work activities, maintain confidentiality in accordance with organisation procedures
* Answer queries from colleagues, GP's and patients in a timely and professional manner
* To ensure that secure systems are in place for the storage of all resources including computerised information
* Scanning and uploading relevant patient medical documents into the Trust's Electronic Patient Record system
* To assist clinicians with sending letters using Epic where incomplete patient information or where attachments need to be included
* To ensure all phone calls are dealt with - in a professional and timely manner adhering to the local targets set by the department and Trust
* To operate the various IT systems used to fulfil the role/department requirements.
About us
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
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Job responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person Specification
Qualifications
* Good education to GCSE standard or equivalent experience
* ECDL or equivalent
* NVQ Level 3 Administration or equivalent practical knowledge
Experience
* Experience of working in an office environment
* Competent with current software programmes (i.e. MS Word, Excel, PowerPoint)
* Experience of working within a team environment
* Working in the NHS either in a hospital/private practice/GP setting
* Call Centre experience
Skills and Knowledge
* Logical reasoning i.e. providing/receiving routine/sensitive information requiring tact
* Basic numeracy and literacy
* Ability to communicate clearly
* Ability to work with minimal supervision
* Be flexible and able to adapt to the different ways of working in the team
* Conversant with hospital information systems
* Understanding of medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£26,240 to £27,928 a yearper annum incl HCAS
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