The Learning Delivery Manager is responsible for development and deployment of programmes and initiatives to support and provide the skills and behaviours required for both fleet and shore employees and leaders. Ensuring the content is aligned to business priorities, supports corporate values and required expectations and behaviours. This role involves travelling onboard ships to coach and deliver Leadership programmes to our fleet teams and will require up to 25% travel, including international travel.
Responsibilities
* Deliver high quality, engaging development programmes both online and in person, including facilitation for our shore and fleet colleagues.
* Facilitate coaching conversations, providing development support in both group and one‑to‑one settings.
* Provide coaching and support to our Fleet Learning and Development Officers.
* Lead end‑to‑end learning project delivery, including programme design, planning, stakeholder engagement, compliance, budgeting and quality assurance to ensure all learning initiatives meet required outcomes.
* Accountable for reviewing impact results and feedback following interventions and making recommendations and changes as required.
Qualifications
* Previous facilitation and training delivery experience.
* Strong coaching capability and confidence holding development conversations.
* Experience with facilitating psychometric based assessments (desirable but not essential).
* Ability to manage stakeholders at all levels, including senior leaders.
* Demonstrated high emotional intelligence and self‑awareness.
* Communicates confidently with the ability to adapt style to different audiences.
* Builds strong collaborative relationships with all stakeholders.
About You
We believe that diversity enriches our team. We are looking for candidates who are catalysts for performance and bring high emotional intelligence, strong communication and collaborative skills.
Benefits
* Employee discounted cruising plus friends and family offers.
* Annual bonus.
* A friendly welcome with help settling in.
* Regular office events including live entertainment, lifestyle events and charity partner fundraisers.
* Extensive learning and development opportunities.
* Minimum 25 days leave, bank holiday allowance and holiday trading scheme.
* Employee‑led networks.
* Employee Assistance and Wellbeing programmes.
* Recognition scheme with prizes and awards.
* Contributory defined contribution pension scheme.
* Company‑paid private medical and dental insurance and health assessment.
* In‑house occupational health help and access to digital GP.
* Life assurance.
* Parental and adoption leave.
* Employee shares plan.
* Electric car and cycle to work schemes.
* On‑site restaurant offering a range of healthy cooked and grab‑and‑go meals.
* Discounted retail and leisure via discounts portal.
How to Apply
Due to the popularity of our roles and our commitment to finding the best talent, we may close applications earlier than advertised. Apply today to join a team dedicated to creating unforgettable holiday happiness.
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